TiviMate Premium and IPTV FAQ

TiviMate Premium is the paid upgrade for the TiviMate IPTV player, sold only by its developer. It adds multiple playlists, favorites and custom groups, catch-up, recording, multi-view, program reminders and TV guide search. It includes no channels or content, so you still need an IPTV subscription to watch anything. Our TiviMate Premium explainer covers every feature in detail.

No. We do not sell TiviMate Premium, codes or keys. The upgrade is sold only by its developer, through the TiviMate Companion app or the official site at tivimate.com. TiviMatePremium.shop sells the IPTV subscription, the content you load into TiviMate or any other player. Our guide on how to buy TiviMate Premium officially shows the steps.

No. Our IPTV works in the free TiviMate app and in other free players. The free app gives you one playlist, live TV and the TV guide. Premium is worth it if you want several playlists, recording, catch-up or multi-view. Compare both versions in TiviMate free vs Premium before you decide whether the upgrade is worth paying for.

Only from the developer: in the TiviMate Companion app on an Android phone, on the official TiviMate site, or inside the TiviMate app on Google Play TV devices. Avoid anyone selling codes, keys or cracked apps, because the account can be blocked and the files can carry malware. The TiviMate Companion app guide explains the usual route.

One TiviMate Premium account covers up to 5 devices. On US Google Play in October 2026 it cost about $9.99 a year or about $33.99 for lifetime access, so check today's price in the Companion app or on the official site. Our IPTV plans count devices separately, as screens watching at once. The TiviMate Premium price guide works through the cost per device.

No legitimate code or key is sold by third parties. You buy Premium from the developer, then sign in to your TiviMate account on the TV and the features unlock. Sites selling codes, keys or lifetime accounts are unofficial, and the purchase can be reversed or the account blocked. Read how to activate TiviMate Premium for the official sign-in steps.

There is no separate Premium APK. TiviMate is one app, and Premium unlocks when you sign in to your account. Files advertised as a Premium or modded APK are cracked copies that can contain malware and break updates. Install TiviMate only from its developer's official source, as shown in our TiviMate Premium APK safety guide.

Yes. Your Xtream Codes login loads into the free TiviMate app with the full TV guide, and live channels, movies and series play without the upgrade. Catch-up, recording and multiple playlists need Premium from the developer. Our page on TiviMate Premium vs an IPTV subscription explains which of the two purchases does what.

Yes, on Fire TV models that run Fire OS, such as the Fire TV Stick 4K Max. Buy Premium from the developer, install TiviMate on the Fire TV Stick, then sign in to your TiviMate account on the TV. Models on Amazon's Vega OS, such as the Fire TV Stick 4K Select, cannot install TiviMate. See activating Premium on your TV.

You can try TiviMate itself for nothing: the free app plays live TV from one playlist with the TV guide, so you can judge the player before you pay. We have found no free Premium period published by the developer, so check the official site for any current offer. If you then buy, the yearly plan keeps the first cost low. Our 24-hour IPTV trial runs in the free app too.

Premium switches off and TiviMate keeps working as the free app, which plays one playlist with live TV and the TV guide. A yearly plan bought on Google Play is managed there, so an expired or failed payment ends Premium. The developer does not publish what happens to extra playlists or recordings, so check the official site. Your IPTV login keeps working in the free app. See TiviMate Premium not working for billing fixes.

TiviMate does not publish why the option might not show, so start with the basics. Update TiviMate from Google Play or the developer's download, Downloader code 272483. On a device without Google Play, such as a Fire TV, buy in the Companion app on an Android phone, then sign in to the same account on the TV. If it is still missing, contact the developer through the official site. More in the ten Premium fixes.

The developer publishes no product called TiviMate Pro. It sells one upgrade, TiviMate Premium, as a yearly plan or a lifetime purchase, on the official site and in the Companion app. Apps or APKs sold as TiviMate Pro do not come from the developer and can be cracked copies that carry malware. Install TiviMate only from Google Play or the developer's own download. Read the TiviMate APK safety guide.

No. The developer does not sell activation codes: you buy Premium on the official site or in the Companion app, then sign in to the same TiviMate account on your TV and the features unlock. Codes, keys or lifetime accounts sold by third parties do not come from the developer, and the purchase can be reversed or the account blocked. We do not sell them either. See how to activate TiviMate Premium.

No. Premium adds features such as recording, catch-up and multi-view; it does not change your internet speed or the stream. Buffering comes from the connection, the Wi-Fi signal, the device or the IPTV server. Use a cable or 5 GHz Wi-Fi where you can, test your speed and restart the device. If one channel still buffers, message us on WhatsApp with its name. Try our TiviMate buffering fixes and IPTV speed test.

Plans start from $4.16 per month on the 12-month, 1-device plan. Prices run from $19.98 for 3 months on one device to $114.98 for 12 months on three devices. Every plan is billed once in US dollars, with no auto-renew. All nine options and their cost per month are listed on the IPTV plans for TiviMate page.

A device is one screen watching at the same time. A 1-device plan plays on one screen at once, a 2-device plan on two screens and a 3-device plan on three. You can install the app on more of your own devices, but only the number in your plan can stream together. Compare the 2-device plans if your household watches on two screens.

No. Every plan is prepaid and billed once, with no auto-renew. We never store a card for automatic charges, so nothing is taken when your plan ends. To keep watching, message us on WhatsApp at any time and tell us the plan you want, and we confirm the price before you pay. The Terms of Service describe billing in full.

Cards (Visa, Mastercard and American Express), PayPal, Apple Pay, Interac e-Transfer for customers in Canada, Bitcoin and USDT, Western Union, MoneyGram and bank transfer. There is no on-site cart: you pick a plan, WhatsApp opens with your order written out, and we agree the payment method there. Start from the IPTV subscription prices page.

Yes. Customers in the UK, Canada, France, Germany and other countries pay in US dollars through the same methods, and your bank or wallet converts the amount at its own rate. If a method is not available where you live, we suggest another one. Ask before you order through the WhatsApp and email contact page.

We charge in US dollars. The pricing page, the country pages and the German and French pages also show an approximate amount in euros, pounds or Canadian dollars, worked out from one day's reference rates. That figure is only a guide, because your bank or wallet converts the dollar price at its own rate. See the plan prices in USD.

Yes. Message us on WhatsApp with your current plan and the number of devices you want. We confirm the options and the price before you pay, so you decide with the numbers in front of you, and you do not have to start again from scratch. The 3-device plans show what a bigger plan costs.

Yes. Message us on WhatsApp before your current plan ends and tell us the duration you want. We confirm the price up front and finalize payment on WhatsApp as usual. Longer plans cost less per month: the 12-month, 1-device plan works out at $4.16 a month, against $6.66 a month on the 3-month plan.

Our service runs on 25+ device types, including Fire TV Stick, Android TV, Google TV, NVIDIA SHIELD, Formuler, MAG, Apple TV, Samsung and LG smart TVs, iPhone, iPad, Android phones and tablets, Windows and Mac. If a device can run an Xtream Codes or M3U player, our IPTV most likely works on it. Pick yours in the IPTV setup guides.

TiviMate on Android-based devices, IPTV Smarters on phones, tablets and computers, IBO Player on Samsung and LG TVs, MYTVOnline 3 on Formuler, and any other Xtream Codes or M3U player such as VLC. TiviMate is the app our guides cover most. Our ranking of the best IPTV player apps compares them side by side.

You receive an Xtream Codes login (a server URL, a username and a password), an M3U link and setup steps for your device. The details arrive on WhatsApp and by email, usually within minutes of payment confirmation. If nothing arrives, check your spam folder, then message us. Each device setup guide shows where every detail goes.

Use Xtream Codes when your app supports it. It loads channels, movies, series and the TV guide in one step and is easier to keep updated. Use the M3U link for players that only accept playlist URLs, such as VLC, where the TV guide may need extra setup. Our Windows and Mac setup guide shows the M3U route in VLC.

With an Xtream Codes login, TiviMate loads the TV guide automatically after you add the playlist. If it looks empty, open the playlist settings, update the guide manually and check the time shift for your time zone. Give it a minute on a slow connection. The TiviMate EPG guide covers the common fixes step by step.

Yes, through IBO Player, because TiviMate is not available on Samsung or LG smart TV platforms. Install IBO Player from the TV's app store and add your playlist. After a free period, IBO Player charges its own yearly or lifetime licence per device, paid to the app's developer, not to us. The Samsung and LG setup guide walks through it.

Yes. TiviMate does not run on Apple devices, so use an Xtream Codes player from the App Store, such as Smarters Player Lite or UHF. Enter your login details and the TV guide loads. On iPhone and iPad you can also use AirPlay to send the picture to a TV. Follow the Apple TV setup guide for the big screen.

Yes, through the box's built-in portal. Send us the MAC address printed on the box label, and we link it to your plan and send a portal URL. Enter it under Settings, System settings, Servers, Portals, then reboot. TiviMate does not run on MAG boxes. The MAG box setup guide has every menu step.

Install the free Downloader app, unlock Developer Options by pressing your Fire TV name seven times, allow Downloader to install unknown apps, then enter the code 272483. It downloads the official TiviMate file. Add your IPTV login as an Xtream Codes playlist and the channels and TV guide load. Our guide to installing TiviMate on a Firestick shows each screen.

The TiviMate downloader code is 272483. Type it into the Downloader app on a Firestick or Fire TV, or type tivimate.com/download instead. Both open the developer's own file from files.tivimate.com. We list only codes we have checked ourselves, because codes from forums or videos can point to modified files. Read why in the safe TiviMate install guide.

Yes, as long as you stay within the number of devices in your plan: one screen at a time on a 1-device plan, two on a 2-device plan and three on a 3-device plan. Use TiviMate on the Firestick and IPTV Smarters or another player on your phone, with the same Xtream Codes login in each. See the Android phone setup guide.

Message us on WhatsApp with your device and app, and we send a 24-hour login for one device within minutes. Use it to test channel switching, the TV guide, catch-up and the categories you care about before you choose a plan. No payment is needed. The free trial page explains how to ask for it.

The free trial lasts 24 hours from the moment we send your login, for one device. Ask for it when you have time to test properly, ideally in the evening when many people are watching, so you see how the service performs at peak time. The IPTV free trial details list what to check during those hours.

No. The trial is free and you do not enter any payment details to request it. You only message us on WhatsApp with your device and app. Payment comes up only if you decide to buy a plan after testing, and then you pay once, with no auto-renew. Read the trial conditions before you ask.

The free trial is limited to one per person, on one device. If you need longer to decide, tell us what you still want to test. Otherwise, the 3-month plan is the lowest-cost way to keep testing, and your first order is covered by the 7-day money-back described in the refund policy.

Minutes. As soon as payment is confirmed, we send your login details on WhatsApp and by email, so you can start watching shortly afterwards. If you do not see the message, check your email spam folder, then write to us on WhatsApp. To be ready before the login arrives, install your player with the IPTV setup guide for your device.

No. You can watch from different locations and networks, such as home, a holiday rental or mobile data, as long as you stay within the number of devices in your plan. Moving between networks needs no change on our side. The Terms of Service set out the household-use and device rules that apply to every plan.

No. The service works without a VPN, and none of our setup guides need one. Some people use a VPN for personal privacy. If you do and you see buffering, switch the VPN off for a moment to check whether it is the cause, then tell us what you found through the contact page so we can help.

For HD streams, 10 Mbps per screen is a sensible minimum, and for 4K we suggest 25 Mbps per screen. A wired connection or 5 GHz Wi-Fi gives steadier playback than 2.4 GHz Wi-Fi, especially in the evening. Our IPTV speed test checks whether your connection is fast enough before you order.

Yes. The service is not tied to one country and works wherever you have a stable internet connection, in the US, Canada, the UK, France, Germany and elsewhere. Set the TV guide time shift to your local time zone so program times are right. The same USD plans for every country apply wherever you watch.

Message us on WhatsApp with the channel name and your device. We check it and fix or replace it. Meanwhile, refresh the playlist in your app, because that often reloads a corrected stream. We offer daily support, usually within the hour, and both ways to reach us are on the contact page.

Yes, on channels that support it. In TiviMate, catch-up is one of the features that needs the Premium upgrade from the developer, while other supported players handle it themselves. Not every program on every channel has a replay available. The TiviMate catch-up and recording guide explains how to use it.

Yes. 4K, FHD and HD streams are included in every plan. Availability depends on the channel or title, since not every source is broadcast in 4K. You also need a 4K-capable device and around 25 Mbps per screen. To set up a 4K box, follow the Android TV and NVIDIA SHIELD guide.

Message us on WhatsApp at +1 (581) 662-9976 for the fastest reply, or email support@tivimatepremium.shop for order and account questions. We offer daily support, usually within the hour. We do not take phone calls. The contact page lists what to include so we can solve it in one reply.

We offer daily support on WhatsApp, usually within the hour, and we do not publish fixed opening hours. A message sent late at night is answered as soon as we are back online. Include your device, app and a short description so we can solve it in one reply. About TiviMatePremium.shop explains how support works.

Your first order has a 7-day money-back guarantee if the service does not work on your device. Message us on WhatsApp within seven days of receiving your login. We try to fix the problem first, and if it still does not work, we refund you. The full conditions are in the refund policy.

Message us on WhatsApp before or after your plan ends and tell us the plan you want. We confirm the price and finalize payment the same way as your first order. Because plans are billed once with no auto-renew, nothing is charged until you ask us to renew. Compare durations on the IPTV subscription prices page.